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Your spotlight on local services

Tel: 01429 288 146


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NHS Choices is the online 'front door' to the NHS. It is the country's biggest health website and gives all the information you need to make choices about your health.

You can find information about hospitals, GPs and dentists and urgent care. As well as basic contact details, you can also find feedback from other people about what they think about these services.

It's not just limited to NHS information. You can also find information about other services in your area (often provided by charities) that can help you with conditions from Alzheimers through to weight loss.

The Care Quality Commission checks all hospitals, dentists, care homes and care services to see if they meet national standards. You can find out what they have to say about these services in your area by visiting their website.

Urgent Care Centre at Hartlepool Hospital

For more specific information on the Urgent Care service available in Hartlepool, including opening times, services available etc please visit www.nhs.uk/Services/hospitals/Services/Service/DefaultView.aspx?id=312108

Useful Telephone Numbers

Healthwatch Hartlepool – Healthwatch works on behalf of the whole community, children, young people, and adults, to get the best out of local health and social care services.
Tel: 01429 288146, Email: yoursay@healthwatchhartlepool.co.uk

The Annexe in Wharton Terrace has a wide range of activities for local people, particularly from the Dyke House area, including; a youth club for 11-18 year olds, support for people looking for employment, have open access ICT facilities, and many other activities and events in the community throughout the year.
The Wharton Trust, The Annexe, Wharton Terrace, Hartlepool, TS24 8NS T: 01429 86609 E: info@whartontrust.org.uk W: www.whartontrust.org.uk

Welfare Helpline (HBC) - 01429 284284 for those on a low/ no income, those applying for benefits and waiting for payments, those in financial hardship – access to food vouchers, gas/electricity top ups, microwaves/kettles/slow cookers etc

Support Hub Helpline (HBC) - aimed at those self-isolating or unable to leave home. The Support Hub offers: Information & Advice, Emotional Support, Delivery of Food & Prescriptions and Links to Other Services. Operating 10-4 Mondays to Fridays, 10-2 Saturdays. The hub can be contacted by calling 01429 272905, email helping@hartlepool.gov.uk.

Burbank Community Centre - Telephone 07472 358704 “poolietimeexchange” on Facebook - distributing Food and Hot Meals (also desperately in need of volunteers, food, kitchen space and money to provide for increasing numbers of individuals and families in need).

Hartlepool Foodbank - Telephone 01429 598404, based at 28 Church Street, Hartlepool. Check their Facebook page for opening times.

Hartlepool Food Network - Call 07967 671046, collecting unwanted fresh food and sharing it with people in need.

Mental Health Support - Hartlepool & East Durham Mind – Tel - 07377 140 141

Families Helpline - Changing Futures North East - Tel: 01429 891444 - offering relationship support to families who might be struggling in these difficult times.

Domestic Abuse Helpline - Harbour - Telephone 03000 20 25 25 (24 hours a day)

Personal Crisis Helpline - Samaritans Call free on 116 123, 24 hours a day, and remember, if you are in personal danger, if you feel you are about to Harm yourself or someone else, then call 999 or go to your nearest accident and emergency.

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