News
We will keep you up-to-date with our news and developments.
Healthwatch Hartlepool Newsletter - January 2022
Please find attached the January edition of the Healthwatch Hartlepool newsletter. We apologise for the delay in getting this published, but it is...
GP Patient Questionnaire
Healthwatch Hartlepool wants to hear about your experience of accessing your GP. Your views are essential for helping us understand what works well...
Alcohol Causes Cancer
Alcohol is a causal factor in more than 60 medical conditions, including: mouth, throat, stomach, liver and breast cancer, high blood pressure,...
Community Transformation Report - September 2021
In September, across our digital and social media platforms, Healthwatch Hartlepool took part in a Community Transformation Project, asking people in the local community about their experiences of Health Services in Hartlepool. This included finding out what services are working, as well as finding...
Healthwatch Hartlepool Newsletter - October 2021
Active Hospital Event Please come along to our next FREE event! Healthwatch Hartlepool are delighted to secure Michael Butler as a key speaker at our next event. Michael is North Tees & Hartlepool Hospital Trust’s Head of Women’s Health, Outpatients & Place-based Care & the Healthy...
Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) 24 hour crisis helpline - 0800 0516171
TEWV have recently updated the contact number of its 24 hour freephone mental health crisis helpline. The correct number is now 0800 0516171 (this number has superseded any local numbers or 03000 numbers previously in use). The number is freephone, available 24 hours a day, and there for anyone of...
Covid Champions Newsletter - July 2021
COVID Champions are a key part of in relaying guidance to your friends, family, colleagues and members of your community to help people make sense and understand the latest guidance. To help you do this, links to the latest guidance and activities can be accessed via the following links throughout...
Healthwatch Hartlepool News - July 2021
Locked out: Digitally excluded people’s experiences of remote GP appointments The move to more digitally-led healthcare has worked well for some but excluded others over the past year. Healthwatch England have produced a report that explores how people have been excluded and what needs to happen to...
Healthwatch Hartlepool News - June 2021
Longfield appointed by NHS to help transform care of children and young people with a learning disability and autism As the new independent chair of the Learning Disability and Autism Children and Young People’s Steering Group, Anne will champion the rights of children and young people to ensure...
Change to Opening Hours - West View Pharmacy
Please note that the following pharmacy will change its hours as indicated below: Fursewood Ltd t/a Westview Pharmacy, 7 Brus Corner, Hartlepool TS24 9LA Please note that the total hours column represents the times that a pharmacist will be available to the public.
Support for End of Life and Palliative Care (PEoLC) Strategy in Tees Valley
NHS Tees Valley CCG is carrying out a twelve-week period of patient/public engagement (17 May – 6 August 2021) to understand the views of those who have supported a loved one with a long-term condition or cancer during the end stages of their life. The purpose of the engagement is to look at how...
Healthwatch Hartlepool News - May 2021
Dental Appointments Dentists are currently still prioritising vulnerable patients or those with urgent dental needs; it is therefore unlikely that routine dental care such as dental check-ups will be available at this time. You should only visit your practice if you have an appointment and...
New Report - What are People Telling us About COVID-19 Vaccines?
Healthwatch England have just published an update around the COVID-19 vaccine roll-out. It is a fascinating read highlighting the positives and challenges for such a monumental undertaking - vaccinating an entire population rapidly. It is very much worth a read, and if you would like to do so...
GP access during COVID-19 Healthwatch England Report
Access to General Practice has for a long time been the issue people talk to us about the most – both prior to and during the pandemic. It is not surprising that access to General Practice is such a significant issue for the public. GP services are often the first port of call for people who need...
Covid -19 Vaccinations Frequently Asked Questions
Last updated - 02 February 2021 (Guidance may be subject to future updates) HOW YOU CAN HELP THE NHS – Key Messages Please don’t contact your GP practice or Community Pharmacy to seek a vaccine, the NHS will contact you When you are invited, please be sure to attend your booked appointments. ...
Covid -19 Vaccinations Facts
Last updated - 04 February 2021 (Information correct at the time of publishing. Vaccination facts will be updated as guidance changes) 1. The vaccine was approved too quickly; it won't be safe Fact: Most vaccines take years to develop, test and approve for public use but, a global effort has meant...
Healthwatch Hartlepool Newsletter - December 2020
Do you need to go to A&E? Call NHS 111 first The NHS is providing a new and more convenient way for you to access urgent care from the1st December. Find out what this means for you and your loved ones. Because of the coronavirus pandemic, crowded waiting rooms are also putting patients and...
Think you need to go to A&E? Call NHS 111 first
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones. The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in...
Pandemic Patient Experience Research Results
The Patients Association wanted to get a better understanding of how patients and others are experiencing the COVID-19 pandemic. They wanted to know about both the experience of health and care services, and the experience of daily life – the things that make a difference to our wellbeing. This is...
Healthwatch Hartlepool Newsletter - August 2020
Patient Survey – Discharging Patients during COVID-19 During the Coronavirus Pandemic the usual processes hospitals followed to discharge patients from their care changed to help free up beds. While these changes have successfully got people out of hospital and helped the NHS manage the demand...
Caring for someone over 70 During the COVID-19 Crisis?
This Hi-Vis UK information and guidance series is designed to help those supporting or caring for an older person who may have undetected Dual Sensory Impairment (DSI) and those already identified with DSI during this COVID-19 emergency and the guidance on social distancing and socially isolating...
Information on Coronavirus
***Updated 27th March 2020*** Stay at home to stop coronavirus spreading Everyone must stay at home to help stop the spread of coronavirus. You should only leave the house for 1 of 4 reasons: shopping for basic necessities, for example food and medicine, which must be as infrequent as possible one...
Hartlepool Primary Care Network Launches App
Doctors in Hartlepool are harnessing mobile phone technology to enable thousands of patients to improve their health and well-being. The GP practices of Hartlepool have launched an innovative new app across the town called ‘Hartlepool Alive.’ `It has been developed with the collaborative working of...
Healthwatch Hartlepool News - March 2020
Healthwatch Hartlepool are holding several community engagement events in March. Members of the public are invited to come along and tell Healthwatch about their experiences good or bad, of health and social care services. The Annexe, Wharton Terrace - Wed 11th March, 10am-12 noon Central Library...
State of Caring Survey 2020 and 2019 Results
The State of Caring Survey is the UK’s most comprehensive research into the lives and experience of carers. The 2020 survey is now open and will close on 17 May 2020. https://www.surveymonkey.co.uk/r/C8VT99Z Carers UK is so grateful to each and every person who takes the time to complete the survey...
Healthwatch Hartlepool News - February 2020
Healthwatch Hartlepool are holding a number of community engagement events in February. Members of the public are invited to come along and tell Healthwatch about their experiences good or bad, of health and social care services. The Annexe, Wharton Terrace - Wed 5th February, 10am-12 noon...
Healthwatch Hartlepool News - January 2020
Healthwatch Community Engagement Events Healthwatch Hartlepool are holding a number of community engagement events in January. Members of the public are invited to come along and tell Healthwatch about their experiences good or bad, of health and social care services. The Annexe, Wharton Terrace,...
#SpeakUp2020 Survey
Do you have an experience that your NHS or social care service could learn from? We want to know more about your experiences of health and social care, what works and what you would like to improve. Whether you want to tell us about mental health care, your experience of a hospital, social care...
