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Healthwatch Hartlepool News - March 2020


Healthwatch Hartlepool are holding several community engagement events in March. Members of the public are invited to come along and tell Healthwatch about their experiences good or bad, of health and social care services. 

The Annexe, Wharton Terrace - Wed 11th March, 10am-12 noon

Central Library - Thurs 19th March, 10:15am - 12 Noon

Headland Library - Tues 24th March, 10am– 12 Noon

Hartlepool Hospital - Mon 30th March, 10am -12noon

ORCEL, Wynyard Rd - Every Wed 10am - 12noon 

Tees, Esk and Wear Valleys NHS Foundation Trust told it must make improvements following Care Quality Commission inspection

A team of inspectors visited the trust from 24 September to 6 November 2019 and found a number of improvements were needed. In June 2019 the trust’s child and adolescent mental health wards (CAMHS) were inspected which resulted in them being rated Inadequate. In August 2019 CQC imposed conditions on the trust’s registration following which West Lane Hospital closed.

CQC asks five key questions - are services safe, effective, caring, responsive and well-led – and as a result of the latest inspection the trust is rated Good for effective, caring and well-led. It is rated Requires Improvement for whether its services are safe and responsive.

During the inspection CQC looked at acute wards for adults of working age and psychiatric intensive care units: 

  • Long-stay or rehabilitation mental health wards for working-age adults
  • Forensic inpatient or secure wards
  • Wards for older people with mental health problems
  • Wards for people with a learning disability or autism
  • Mental health crisis services and health-based places of safety
  • Specialist community mental health services for children and young people
  • Community-based mental health services for older people. 

The specialist eating disorders service was inspected for the first time and inspectors looked specifically at management and leadership to answer the key question ‘is the trust well-led?’ as part of the inspection.

A full report of the inspection will be published on CQC’s website: www.cqc.org.uk/provider/RX3

Around two million people in England are at risk of developing Type 2 diabetes, the highest on record, according to new NHS figures

Latest stats show there are 1,969,610 people registered with a GP who have non-diabetic hyperglycaemia, a condition which puts people at high risk of Type 2, which is the highest on record.

The scale of the problem is likely to be even greater as the growing obesity crisis is exposing millions more to the condition.

NHS action to combat the problem includes the world-first Diabetes Prevention Programme which identifies people at high risk of diabetes and supports them in living a healthier lifestyle, has had around half a million referrals and seen patients who have so far finished it lose the combined weight of 43 ambulances.

 Radical low-calorie diets, that have been shown to stamp out recently diagnosed Type 2 diabetes, will be rolled out by the NHS to 5,000 people from April.

Patients will be prescribed a liquid diet of just over 800 calories a day for three months which will support many to achieve remission of their Type 2 diabetes, followed by a further nine months of support to help maintain their weight loss. NHS chief executive, Sir Simon Stevens said: “Our bulging waistlines mean two million people are now at risk of joining the expanding ranks of those living with largely preventable Type 2 diabetes. “The NHS’s highly successful, world-leading diabetes prevention programme is helping hundreds of thousands of people take small common-sense steps to get control of their own health. But unless many more of us make a change, obesity-related illnesses will end up costing hundreds of thousands of more lives and billions of pounds in higher treatment costs.”

NHS national clinical director for obesity and diabetes, Professor Jon-athan Valabhji said: “As these stark figures show it is wrong to think that the obesity and diabetes crisis is limited to those in middle and old age – there around 115,000 younger people suffering Type 2 diabetes or at risk of developing the condition.

“The NHS Long Term Plan sets out the part we are playing to tackle the situation including piloting low-calorie diets to achieve Type 2 diabetes remission and doubling capacity of our world-leading NHS Diabetes Prevention Programme that can prevent people developing in the first place.”

The Diabetes Prevention Programme, which lasts between nine and 12 months, is designed to stop or delay the onset of illness through advice and support on healthier eating and physical exercise. The increasing numbers of people receiving help from the programme come alongside an announcement last year that more will now benefit from digital services, including wearable tech and online peer support groups, to help more people to benefit from the programme.

Around nine out of 10 people with diabetes have Type 2 and there were over a million obesity diagnoses in hospital admissions last year, 884,000 the year before.

Projections show that the growing number of people with diabetes could result in nearly 39,000 extra people suffering a heart attack in 2035, over 50,000 experiencing a stroke, while one in six hospital beds now occupied with someone with diabetes.

Carer Access Card 

Carers play a vital role in our community, and Hartlepool Carers feel your role should be valued and rewarded. They are offering carers the opportunity to register for a Carer Access Card.

The card is valid for three years and allows registered carers to access a host of different offers and discounts from businesses and services around the town who recognise the role of carers. These companies will be easily identified as Carer Access Card partners and we expect new businesses to join the scheme regularly.

The card can also be used as a tool by which carers can identify themselves easily, without having to repeatedly explain their caring role.

If you are a carer the card will entitle you to:

  • Discounts at participating businesses
  • Access information to help you with caring
  • Other support regarding caring
  • The chance to join our network and connect with other carers

Currently, they have over 50 businesses on board, supporting carers and families in Hartlepool.

 The launch of the new scheme is on Tuesday 24th March, 3.30 pm till 5 pm, at the National Museum of the Royal Navy and people are most welcome to come along.

 To book please call Hartlepool Carers on 01429 283095

State of Caring report 2019

Last year over 8,000 current and former carers shared their experiences and helped inform the State of Caring 2019 report.  Read more in the full report at this link: carersuk.org/stateofcaring-report

Caring costs: Almost 2 in 5 carers (39%) responding to our survey said they are ‘struggling to make ends meet’. Over two thirds of carers (68%) reported regularly using their own income or savings to pay for care or support services, equipment or products for the person they care for.

Cuts to support: 1 in 8 (12%) of carers reported that they or those they support received less care or support services during the previous year due to a reduction in the amount of support from social services.

Carers put themselves last: 53% of carers said that they are not able to save for their retirement, and almost two thirds of carers (64%) say that they have focussed on the care needs of the person they care for, and not on their own needs. Your responses enabled Carers UK to provide comprehensive evidence as part of their ongoing work with Sport England to investigate the barriers carers face in taking part in physical activity. Building on evidence from previous years, your experience of working while caring was included in the Carers UK response to the Government Good Work Plan consultation, making the case for employers to provide more support for carers. As a result, the Government has committed to consulting on the introduction of Care Leave for working carers

The Dementia Advisory service based at The Bridge, Villiers Street, Hartlepool, are holding various events in March including;

Dementia awareness sessions

Wed 4th March - 2 till 3pm

Mon 23rd March - 2 till 3pm

Each of the sessions lasts approximately 45 mins. To book a place please contact The Bridge, 01429 - 868587

Memories in Tune - come and join in for a sing song down memory lane, light refreshments provided, Dementia advisers will be available for advice and support; Every Thursday at Laurel Gdns, Marlowe Road, Hartlepool, TS25 4JN

Chair Exercise session - Wed 11th Match - 1:30 till 2:30pm

 Carer Education Session Friday 20th March 10.30- 11.30am

With guest speaker Dementia Nurse Janette McGuire - How to detect physical changes in health.

 D.E.E.P Group – Second Monday of the month 2pm-3:30pm - Dementia Empowerment Engagement Project -

Come and have a chat about national and local issues that affect people in. Hartlepool.

The Hartlepool Special Needs Group have many activities planned for March, including

 6th - Film Night 6pm to 9pm, ages 13+ - Hartlepool Special Needs Support Group

 24th - Family Night 6pm to 8 pm with Fish & Chips Supper - Hartlepool Special Needs Support Group

 For further information call 01429 863766 – 109 Park Road, Hartlepool, TS26 9HR

Over 50s Forum Meeting

The over 50s Forum is a social group that works together, unites together, and socialises together. The next meeting is taking place on the 11th March at 1:30pm at St Josephs Court Sheltered Housing Scheme, Victoria Road, Hartlepool. FREE REFRESHMENTS, & FREE MEMBERSHIP. 

ALL ARE WELCOME For further information please contact Healthwatch Hartlepool on 01429 – 288146 

Unhappy with your NHS treatment or care?

On the third Wednesday of every month 9.30am - 12pm, your local I.C.A Advocate will be at the Healthwatch Hartlepool Office, the ORCEL Centre, Wynyard Road, Hartlepool, TS25 3LB.

 This service is by appointment only.

Please call 01429 - 288146 or

Freephone: 0808 802 3000

For further information please visit; www.carersfederation.co.uk

Email: ica@carersfederation.co.uk

Future Healthwatch Meetings:

 Acute & Elders; Tuesday 10th March, 10am - 12noon, at the C.E.T.L, Brierton Lane, Hartlepool, TS25 4AF

Primary Health & Social Care; Tuesday 14th April 10am - 12noon, at the C.E.T.L Brierton Lane, Hartlepool, TS25 4AF


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