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Healthwatch Hartlepool News - November 2019


Healthwatch Hartlepool is holding a number of community engagement events in November. Members of the public are invited to come along and tell Healthwatch about their experiences good or bad, of health and social care services.

The Annexe, Wharton Terrace - Wed 6th November, 10am-12 noon

Central Library - Thurs 21st November, 10.15am - 12noon

Hartlepool Hospital - Mon 25th November, 10am -12noon

Headland Library - Tues 26th November, 10 am– 12

ORCEL, Wynyard Rd, Every Wed 10am - 12noon

Tees Valley Clinical Commissioning Groups confirm merger plans

With effect from 1 April 2020, the three Clinical Commissioning Groups (CCGs) across Tees Valley will merge into one CCG. A single NHS Tees Valley CCG will be created, replacing CCGs NHS Darlington CCG, NHS Hartlepool and Stockton on Tees CCG and NHS South Tees CCG.

At the same time, NHS County Durham CCG will also replace NHS Durham Dales, Easington and Sedgefield CCG and NHS North Durham CCG.

The two neighbouring CCGs will work closely together under a joint leadership team which has been in place since October 2018. Dr Neil O’Brien will remain as the single Accountable Officer, supported by two chief officers (Nicola Bailey focusing on Tees Valley and Stewart Findlay focusing on County Durham).
Both CCGs will work together as two closely linked CCGs to help make the best use of resources, with the aim of delivering high-quality services that are equally available to all local residents across County Durham and Tees Valley. Whilst the new CCGs will retain a focus on local people and local services, the benefits of working across a larger population base with a shared management resource are already being realised and will continue to grow under the new arrangements.

The new CCG Governing Bodies, which will continue to have representation from GP practices, lay membership for public and patient involvement, local clinical leaders and senior managers. These mergers have been approved by NHS England and NHS Improvement, and sit within the framework outlined in the NHS Long Term Plan.

New official figures released on people’s experiences of A&E

The CQC have published results from its patient experience survey of accident and emergency departments. This survey is carried out every two years and provides a vital insight into how NHS services are working for people. The findings are broadly consistent with the results captured in 2016 and show people continue to have an overall positive experience.

It is worth noting that whilst 41% of people report that their visit lasted longer than four hours, the timeframe in which the NHS aims to see and treat patients, only 21% of people would rate their overall experience below a 7 on a scale of 10. This suggests that targets focused on time alone, such as the 4-hour standard in A&E, are not the best measure of how well things are working for the people being cared for.

Responding to the news, Imelda Redmond, National Director of Healthwatch England, said:

“Despite the intense pressures facing the NHS, these survey results show that people’s experiences of attending A&E continue to be largely positive with people getting the high-quality care they have come to expect.

“As the CQC points out in its analysis of the data, previous research by Healthwatch has shown that factors like a speedy diagnosis, high-quality care and clear communication all rank above ‘length of time’ in influencing how people feel about their experience in A&E.

“It’s positive that NHS England is reviewing the performance targets in urgent and emergency care, but we need to make sure hospitals take this opportunity to focus on the elements of care that matter most to people.”

50+Forum Meeting

The next 50+ Forum meeting is taking place on the 13th November at 1:30pm at St Josephs Court Sheltered Housing Scheme, Victoria Road, Hartlepool. For further information please contact Healthwatch Hartlepool on 01429 - 288146

Hartlepool Mental Health Forum

On behalf of the Hartlepool Mental Health Forum I would like to thank Healthwatch Hartlepool for your contribution to our World Mental Health Day event which we held on October 10th, 2019, at the Borough Hall, Hartlepool. We had a very successful day thanks to all the support both in person and by contributing to the event, from the use of the Borough Hall, to the music, social dancing and singing.

The introduction this year of Hip Hop dancing and the Blue Rose singers complemented the school choir.

Thanks also for the catering, donations of products, prizes and financial support. Our day could not have happened without you.

Our aim is to promote local awareness and support in the field of mental health. We hope that we can depend on you again next year to ensure that once again we have a successful day. Look out for our promotion in the new year as we plan our next event, STRICTLY MENTAL HEALTH 5.

Once again sincere thanks to you all.

Zoe Sherry - Chair Hartlepool Mental Health Forum.

Children treated for computer gaming addiction under NHS Long Term Plan

Children and young adults who are seriously addicted to computer games will now be able to get help on the NHS after the launch of country’s first specialist clinic. The new service is part of the National Centre for Behavioural Addictions which will also provide support for internet addiction and is located alongside the National Problem Gambling Clinic. It comes amid growing concerns about the amount of time children and teenagers spend playing online games and the impact it can have on their mental health.

The World Health Organization has recently classified gaming disorder as a mental health condition for the first time.

The new Centre for Internet and Gaming Disorders launches at the same time as the children and young person’s gambling addiction service goes live. It is part of an expansion of treatments promised in the NHS Long Term Plan, with referrals for both young people’s services starting in this month.

Psychiatrists and clinical psychologists at the services will work with patients aged between 13-25 whose lives are being wrecked by severe or complex behavioural issues associated with gaming, gambling and social media.

Claire Murdoch, NHS national mental health director said:

“Compulsive gaming and social media and internet addiction is a problem that is not going to go away when they play such a key part in modern life.

“The NHS is rising to the challenge – as it always does – with these new, innovative services, but we can’t be expected to pick up the pieces, which is why tech giants need to recognise the impact that products which encourage repeated and persistent use have on young people and start taking their responsibilities seriously too.”

Dr Henrietta Bowden-Jones, director of the national centre for internet and gaming addictions and the Royal College of Psychiatrists’ spokesperson on behavioural addictions said:

“The centre for gaming and internet addictions is the first and only specialist service on the NHS.

“I am delighted to be leading it and grateful to the NHS for recognising the problem, which will ultimately see us helping thousands of children and young people.”

In addition to the new children and young people’s services opening, up to 14 new adult NHS gambling clinics are being opened nationwide. The Northern Gambling Service clinic in Leeds is the first outside of London and opened last month.

NHS chief executive Simon Stevens said:

“Health needs are constantly changing which is why the NHS must never stand still – this new service is a response to an emerging problem, part of the increasing pressures that children and young people are exposed to these days.

“However, the NHS should not be left to pick up the pieces – gambling and internet firms have a responsibility to their users as well as their shareholders and should do their utmost to prevent rather than cash in on obsessive or harmful behaviour.”

The Dementia Advisory service based at The Bridge, Villiers Street, Hartlepool, are holding various events in November including;

Dementia awareness sessions

Each of the sessions lasts approximately 45 mins. To book a place please contact a member of the team at the number below

  • Wednesday 6th Nov - 3 - 4pm
  • Tues 19th Nov - 10 - 11am
  • Thurs 5th Dec - 9:30—10 - 30am
  • Memory Lane Café, Friday, 8th November
  • Salvation Army Hall, Park Road, Hartlepool; 12 noon until 3pm

Our café provides a unique opportunity for carers and people living with Dementia to continue with their social life in a relaxed and formal setting. A care support team will be on hand to provide emotional and practical advice. Entertainment is provided and there will also be a speaker at the group, Light refreshments and lunch are provided so why not come along and find out about services available to you.

Friday 8th Nov, Carer Education Session 10.30am – 11.30am at The Bridge - With a representative from Blue Rose Thinking and Project 65, Social inclusion through Technology

Wednesday 27th Nov Coffee Morning with Music In Hospitals 11.30 – 12.30pm at The Bridge.

For further information about this and other services please contact: The Bridge Tel: 01429 - 868587, or email thebridge@hospitalofgod.org.uk

The Hartlepool Special Needs Group have many activities planned for November, including;

27th November - Christmas Fayre 10 am to 12 noon, Christmas goodies, gift tags, raffle, tombola. Offers of hamper goodies, cakes etc would be much appreciated
For further information and how to become a member please call 01429 863766.

109 Park Road, Hartlepool, TS26 9HR
Website: www.hsnsg.org.uk
Email: info@hsnsg.org.uk

Unhappy with your NHS treatment or care?

On the third Wednesday of every month 9.30am - 12pm, your local I.C.A Advocate will be at the Healthwatch Hartlepool Office, the ORCEL Centre, Wynyard Road, Hartlepool, TS25 3LB.
This service is by appointment only. Please call 01429 - 288146 or Freephone: 0808 802 3000

For further information please visit; www.carersfederation.co.uk

Future Healthwatch Meetings:

Acute & Elders; Tuesday 12th Nov - 10am - 12noon, at the C.E.T.L, Brierton Lane, Hartlepool, TS25 4AF

Primary Health & Social Care; Tuesday 10th Dec 10am - 12noon, at the C.E.T.L Brierton Lane, Hartlepool, TS25 4AF

For Any Questions Relating to the Above Information Please Contact Healthwatch Hartlepool

Tony Leighton
Engagement Officer
Healthwatch Hartlepool
The ORCEL Centre
Wynyard Road
Hartlepool TS25 3LB

Tel: (01429) 288146


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