Pandemic Patient Experience Research Results
01/10/2020
The Patients Association wanted to get a better understanding of how patients and others are experiencing the COVID-19 pandemic. They wanted to know about both the experience of
health and care services, and the experience of daily life – the things that make a difference to our wellbeing.
This is a report based on the findings from a survey to capture those experiences. The survey had four sections:
• Managing and accessing care for existing health condition(s)
• Experience of treatment and care for COVID-19
• Experience of end of life care and bereavement support
• Experience of services under lockdown overall.
It ran from May until August, and around 953 people responded to at least one section of the survey.
Ready to see the results? They make for fascinating reading. Please select the PDF below to see the publication.
Downloads
Recent
Healthwatch Hartlepool Newsletter - December 2020
Do you need to go to A&E? Call NHS 111 first The NHS is providing a new and more convenient way for you to access urgent care from the1st December. Find out what this means for you and your loved ones. Because of the coronavirus pandemic, crowded waiting rooms are also putting patients and...
Think you need to go to A&E? Call NHS 111 first
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones. The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in...