News
We will keep you up-to-date with our news and developments.
Pandemic Patient Experience Research Results
The Patients Association wanted to get a better understanding of how patients and others are experiencing the COVID-19 pandemic. They wanted to know...
Healthwatch Hartlepool Newsletter - August 2020
Patient Survey – Discharging Patients during COVID-19 During the Coronavirus Pandemic the usual processes hospitals followed to discharge patients...
Caring for someone over 70 During the COVID-19 Crisis?
This Hi-Vis UK information and guidance series is designed to help those supporting or caring for an older person who may have undetected Dual...
Free Healthy Caring Guide
NHS England, in partnership with Carers UK, Carers Trust Age UK, Public Health England, and older carers themselves, has published a Practical Guide to Healthy Caring . The Guide provides information and advice to carers about staying healthy whilst caring and identifies the support available to...
Have your say on the future of GP services in Fens, Hartfields and Wynyard Road
NHS Hartlepool and Stockton-on-Tees Clinical Commissioning Group are holding a serious of information sessions to get people's view on the future of Fens, Hartfield and Wynyard Road GP Practices. The details of the sessions are below: • Hartlepool College, Stockton Street, Hartlepool, TS24 7NT -...
Healthwatch Hartlepool Newsletter - August 2016
The latest edition of the Healthwatch Hartlepool newsletter has now been published. It includes information on the following: Details of local community engagement events taking place in August NHS England successfully negotiates access to new drug treatment for children with Duchenne muscular...
Dementia Advisory Service drop in service at the ORCEL Centre
Do you have concerns about the memory of a friend or relative? Are you perhaps experiencing memory loss? Our friendly and experienced Dementia Support Advisors may be able to help you. They will be holding informal sessions at the ORCEL centre from 3pm to 5pm on the following dates: Monday 5...
NHS Action To Strengthen Trusts’ and CCGS’ Financial and Operational Peformance for 2016/17
The NHS today takes action to dramatically cut the annual trust deficit, and sharpen the direct accountability of trusts and CCGs to live within the public resources made available by Parliament and the Government in 2016/17. In a comprehensive seven-point set of actions, NHS Improvement and NHS...
Older people denied personalised, effective and responsive care due to poor integration across local systems
The Care Quality Commission (CQC) has reviewed how well different health and care services work together to support the needs of older people in England. In its report, Building Bridges, Breaking Barriers (available to download below), it warns that despite a widespread commitment for integration...
CQC Launches #YourMentalHealthCare Campaign to Gather Public’s Experiences of Care
It is estimated that nearly one in four people in England suffer with conditions related to depression, anxiety and stress, and the majority who seek treatment will do so via their GP. As a result, people experiencing these conditions may know a lot about the quality of mental health care in their...
Have Your Say on Services for Children with Special Educational Needs and Disabilities
Hartlepool Borough Council's Children Services have launched a survey to help shape the future of services for children with special educational needs and disabilities. The survey is easy to fill in and should only take 10 minutes to complete. If you would like to have your say on this important...
Want to Make a Complaint about Your NHS Treatment or Care?
Your local ICA Advocate will be at the Healthwatch Hartlepool Office, ORCEL (Owton Rossmere Community Enterprise Ltd), Wynyard Road, Hartlepool, TS25 3LB On the 3rd Wednesday of every month 9.30am-12pm
Healthwatch Hartlepool Newsletter - July 2016
The latest edition of the Healthwatch Hartlepool newsletter has now been published. It includes information on the following: Details of local community engagement events taking place in July Loneliness among older men is becoming a problem in society A look at a report that suggests sprots drinks...
Fens, Hartfields and Wynyard Road Project – Have your say!
On Thursday 30th June 2016 at 11am , Hartlepool Clinical Commissioning Group will be holding a focus group at Hartlepool's People Centre. The focus group is for anyone who may be affected by the changes to Fens, Hartfield and Wynyard medical practices, and to give them a chance to let us know what...
Assisted Reproduction Services Drop In - Wednesday 29th June 2016 10am till 12noon
Healthwatch Hartlepool The Orcel Centre Wynyard Road Hartlepool TS25 3LB Wednesday 29th June 2016 10am till 12noon NHS Hartlepool and Stockton-On-Tees Clinical Commission Group (CCG) are running a public consultation between 27th May and 11th July about proposed changes to the way they deliver...
Have your say on dental care
Dental pain can have a big impact on someone’s life and those around them, so NHS England is looking at how urgent dental care services are provided. We are asking people to give their views on what they consider to be a dental emergency; what services they think should be available; and where...
July 2016 Public Engagement Event Dates
The Better Health Programme July 2016 public engagement event dates are now live. Please click on one of the links below to register your attendance: Location Venue Date Time Link to Register Consett The Demi Wednesday 06 July 1-3pm Click here Sedgefield Racecourse Thursday 07 July 1-3pm Click here...
End of Life transport update
The ‘dedicated’ End of Life Transport which had been in place from 5 October 2015 to 31 March 2016 will be reinstated from the 13 June 2016. Three dedicated vehicles – one for each operational division – will be put in place, with crew available seven days a week, including Bank Holidays. The...
New care models programme stakeholder bulletin - June 2016
Details about the new 'Vanguard' Carers Model Programme currently being tried and rolled out across NHS hospitals can be found via the link below. http://links.nhs.mkt5643.com/servlet/MailView?ms=NTE1MDQyMTIS1&r=MTkxODM5NzExMDc4S0&j=OTQwMDk5MzI4S0&mt=1&rt=0
Healthwatch Hartlepool AGM - Tuesday 28th June at 10am
Healthwatch Hartlepool's Annual General Meeting has been arranged. To come along to our AGM please find the details below: The ORCEL Centre, Wynyard Road, Hartlepool TS25 3LB Tuesday 28th June 2016 Coffee/Registration from 9:30am AGM Proper: 10am EVERYONE WELCOME – The Annual General meeting will...
June 2016 Healthwatch Hartlepool Newsletter
The latest edition of the Healthwatch Hartlepool newsletter has now been published. It includes information on the following: Details of local community engagement events taking place in June Information about a new report published by the CQC called 'Better Care in My Hands'. A new programme...
Latest Updates from CQC - May 2016
Encouraging improvement and protecting people at a time of change: CQC launches new five year strategy The Care Quality Commission today publishes its strategy for 2016 to 2021, setting out an ambitious vision for a more targeted, responsive and collaborative approach to regulation so more people...
Speak to an ICA Advocate at Healthwatch Hartlepool
Unhappy with your NHS treatment or care? Want to make a complaint but you’re not sure where to start? This is where North East NHS Independent Complaints Advocacy (ICA) can help. Delivered in your area by well established charity, the Carers Federation, ICA is free, independent and confidential...
CQC is Inspecting South Tees Hospital NHS Trust
On the 8th June 2016 the Care Quality Commission (CQC) will embark on an inspection of the South Tees Hospital NHS Trust. If you have any experience of the care provided by the trust and would like to share your opinions, confidentially, please get in contact with CQC. Details of how to get in...
CQC wants to hear from people who have received care for Depression, Anxiety or Stress
Do you get help from health professionals for feeling anxious, feeling stressed or feeling low? The Care Quality Commission (CQC) wants to hear about your experiences of health and social care for a public awareness campaign they'll be running this summer. The CQC are looking for men and women who...
What are your experiences of medication?
Rethink Mental Illness has launched a survey about medication. They want to find out more about people’s experience of anti-psychotic medication in particular. This will help inform our future work in this area, starting with a piece of work for Mental Health Awareness Week this coming May. To take...
Public Health Newsletter - April 2016
The latest Hartlepool Public Health News magazine is now available. This months edition features: Workplace health recognition for Hartlepool businesses Trusts go Smokefree on No Smoking Day How to quickly check your blood pressure Hartlepool public backs bid to lower drink drive limit Impact of...
New Address and Contact Details for Healthwatch Hartlepool
From April 13th 2016 Healthwatch Hartlepool has moved premises, and now has a new address and telephone number. You can contact Healthwatch Hartlepool on 01429 288146, or write or visit our new premises at the following address: Healthwatch Hartlepool The Orcel Centre Wynyard Road Hartlepool TS25...
