1. Investigation into Direct Care & Support Services

    Report -

    Read our report into the service provided by Direct Care and our findings of the level of service provided.

  2. Enter & View Visit Report to Ward 28 North Tees & Hartelpool NHS Trust

    Report -

    Read our enter and view report into ward 28 of North Tees Hospital and what staff and patients told us about the care they received.

  3. Healthwatch Hartlepool and Hartlepool Deaf Centre Investigation into Deaf Patient Experience of Local G.P and Hospital Services

    Report -

    Read our report into the barriers faced by deaf people who are trying to access health and social care services across Hartlepool.

  4. Enter & View Report for Ward 27 North Tees Hospital

    Report -

    Healthwatch Hartlepool Enter & View investigation in to Ward 27 at North Tees & Hartlepool NHS Trust Hospital after a number of issues/concerns were raised.

  5. Healthwatch Hartlepool Annual Report 2016/17

    Report -

    Read our annual report and an overview of the biggest projects we carried out over the last year, and how these have improved care across Hartlepool.

  6. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  7. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  8. Enter & View Visit Report to Holdforth Unit North Tees & Hartlepool NHS Trust

    Report -

    Read our enter and view report from visiting Holdforth Unit and North Tees Hospital and the recommendations we put forward following our visit.

  9. Enter & View Report to Charlotte Grange Care Home

    Report -

    The Aim of the visit was to look at the quality of life and standard of care of all residents including those suffering from various degrees of Dementia.