1. Enter & View Visit to West View Lodge Residential Care Home

    Report -

    With the gradual lifting of Covid restrictions it has become possible to reintroduce face to face Enter & View visits and West View Lodge is our fifth "live" visit to a care home. Read our report to see our findings.

  2. Enter & View visit to Elwick Grange Residential Care Home

    Report -

    Our visit to Elwick Grange was conducted in a proportionate and responsible manner. Achieved by means of two person visit to the Home and additional virtual discussions with the Manager and HBC Commissioning Team. Read the full report and see our findings.

  3. Healthwatch Hartlepool Annual Report 2022–23

    Report -

    The Healthwatch Hartlepool Annual report for 2022/23 is now available to view or download.

    Click on the link below!

  4. Enter & View Visit to Clifton House Care Home

    Report -

    Clifton House is our first visit conducted fully in line with pre-covid visit
    arrangements. This allowed us to return to our normal practice of giving
    the service provider a two week window during which the visit would take
    place rather than a set date and time.