1. Enter & View visit to Urgent Care Centre

    Report -

    This was our first physical enter & view visit conducted since the outbreak of the Covid pandemic to a hospital setting. The team were very impressed with the visit. Find out how the visit went and if there were any recommendations.

  2. Discharge Report

    Report -

    In 2014 Healthwatch Hartlepool conducted a major investigation of hospital discharge from North Tees and Hartlepool Hospitals following a high number of concerns received from patients, family members and carer providers with regard to experience of the discharge process and subsequent care provision. Following our investigation, a report was produced which made a series of recommendations around changes and developments we considered were needed in order to improve care provision and patient experience of the discharge process.

  3. Become a Youthwatch Champion? ​​Click here for further details!

    News -

    Are you aged 16-25?

  4. Healthwatch Hartlepool Annual Report 2022–23

    Report -

    The Healthwatch Hartlepool Annual report for 2022/23 is now available to view or download.

    Click on the link below!

  5. NHS Complaints Advocacy - If you live in Hartlepool and have been unhappy with your NHS treatment or care, People First can help you. Click here!

    Advice and Information -

    Independent NHS Complaints Advocacy supports people to raise their concerns and complaints about NHS care and treatment.
    Call our helpline on 03003 038037 for information, guidance and support. 9am - 5pm Monday to Friday.


  6. Healthwatch Hartlepool Newsletter for September is now available to download

    News -

    Healthwatch Hartlepool Newsletter for September is now available to download
    Click on the link!