1. Report -

    Read about our year, our projects and successes over the last year in our latest annual report.
  2. Report -

    Read about this years successes and highlights in our annual report, as well as the biggest projects we have worked on over the last financial year.
  3. Report -

    Find out about our year and the projects were we have improved services and care across Hartlepool for everyone.
  4. Report -

    Healthwatch Hartlepool recognises that many people in Hartlepool are significantly affected by health inequalities and high levels of ill-health.
  5. Advice and Information -

    New measures to improve access to dental care
    A new package of measures to improve patient access to dental care has been introduced by the government.
  6. Report -

    In 2014 Healthwatch Hartlepool conducted a major investigation of hospital discharge from North Tees and Hartlepool Hospitals following a high number of concerns received from patients, family members and carer providers with regard to experience of the discharge process and subsequent care provision. Following our investigation, a report was produced which made a series of recommendations around changes and developments we considered were needed in order to improve care provision and patient experience of the discharge process.
  7. News -

    We need your views and feedback to help shape future services, including planning the next phase of the NHS’s dental recovery plan in the region.
    So if you are living in the North East and North Cumbria, have recent experiences with using or trying to access dental services, then share your experiences with us here.
    Across the North East and North Cumbria, local Healthwatch are working together to tackle this important issue. You can find more information about our Healthwatch Network here.
    The survey closes on 31 March 2024 and as a thank you for your time we are offering £100 of Love-to-Shop vouchers to a lucky prize draw winner.
    If you require a paper copy or have any questions about this survey, please contact 0800 254 5552 or email yoursay@healthwatchhartlepool.co.uk

    Click on the link below to complete the online survey!
  8. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  9. Report -

    Find out what you told us about your experiences of pharmacy services, what could be better and what is working well.
  10. Advice and Information -

    The impact of prescription charges on people living with long term conditions - The Prescription Charges Coalition (PCC) ran a survey between February and March this year.
    Click on the link to read their report!
  11. Advice and Information -

    Independent NHS Complaints Advocacy supports people to raise their concerns and complaints about NHS care and treatment.
    Call our helpline on 03003 038037 for information, guidance and support. 9am - 5pm Monday to Friday.


  12. News -

    The Department of Health and Social Care (DHSC) has launched an NHS campaign to encourage members of the public who could be living with undiagnosed high blood pressure to get their blood pressure checked at a participating pharmacy. 

    The campaign, backed by British Heart Foundation, Stroke Association, Heart Research UK, Blood Pressure UK, May Measurement Month, British Society for Heart Failure, and more, warns that there are often ‘no clues’ about who might have high blood pressure. 
    Who can get a free blood pressure check
    You can get a free blood pressure check if you:
    are aged 40 or over and live in England

    You cannot get a free blood pressure check if you:
    already have high blood pressure and have had your blood pressure checked by a healthcare professional in the past 6 months

    What happens when you get your blood pressure checked
    A pharmacist, or member of the pharmacy team, will wrap a blood pressure cuff around your upper arm to measure your blood pressure. They will then share the result with you.
    Depending on the result, they might:
    give you advice to support healthy living
    give you a blood pressure monitor to take home with you and return later advise you to see a GP

    If you’re registered with a GP surgery, your GP health record will be updated.
    To find a pharmacy near you that offers free blood pressure checks, click on the link below!
    Or pop into your local pharmacy and ask about a `Free blood pressure check.`
  13. News -

    Healthwatch Hartlepool Newsletter for March is now available to download
    Click on the link!
  14. Advice and Information -

    GP Practice services have changed to meet increasing demand and respond to local health care needs.
    Healthwatch Hartlepool have produced a booklet called "Top Tips for Accessing your GP Practise", that gives advice and information on the many services available at your local GP practice.
    Click here to download our booklet!