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Advice and Information -
Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
Read about our biggest projects over the last year and the engagement we have done to find out what matters to you and how you want to see services improve. -
Report -
Read our report into the consultation we conducted with carers about health and social care issues that have an impact on their wellbeing. -
Report -
Read our report into dementia and the experiences people have shared with us about health and care services for people living with dementia. -
Report -
Healthwatch Hartlepool recognises that many people in Hartlepool are significantly affected by health inequalities and high levels of ill-health. -
Report -
Our visit to Elwick Grange was conducted in a proportionate and responsible manner. Achieved by means of two person visit to the Home and additional virtual discussions with the Manager and HBC Commissioning Team. Read the full report and see our findings. -
News -
Are you aged 16-25?
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Advice and Information -
GP Practice services have changed to meet increasing demand and respond to local health care needs.
Healthwatch Hartlepool have produced a booklet called "Top Tips for Accessing your GP Practise", that gives advice and information on the many services available at your local GP practice.
Click here to download our booklet! -
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Tell us about your recent experiences with local services over the last 12 months and we can help make your voice heard. The information you provide will be stored safely and used anonymously. Take a look at our website www.healthwatchhartlepool.co.uk to find out what we did as a result of people’s feedback last year.
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Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Advice and Information -
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating. -
Report -
We are the independent champion for people who use health and social care services in Hartlepool. Find out about our year in our annual report. -
News -
The Healthwatch Hartlepool Newsletter for September is now available to download. Please click on the link below -
Report -
Find out more about our Enter & View visit to Stichell House Care Home and the recommendations we put to the service following our visit. The visit to Stichell House was the first actual visit conducted by Healthwatch Hartlepool since the start of the Covid pandemic in 2020. -
Advice and Information -
Contracting COVID-19 can be a distressing experience that affects people differently, meaning you may have different care and wellbeing needs to others. Although most people who have a mild case of COVID-19 recover quickly, around one in ten patients will report prolonged symptoms that can last for several weeks or even months. These symptoms can include chronic fatigue, shortness of breath, a cough and loss of sense of taste and smell, among others. Where symptoms persist past twelve weeks, this is known as post-Covid syndrome. If your symptoms last for more than twelve weeks, you may require support to ensure that you recover well. NHS North East and North Cumbria Integrated Care Board (ICB) have compiled a variety of self-help resources, as well as information on the services available locally that can assist you with post-Covid syndrome. This information covers things like diet, exercise and smoking (if applicable), getting back to work and when to seek further support.