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Advice and Information -
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Advice and Information -
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating. -
Report -
This report looks at the future provision of mental health support across the area. -
Report -
This report combines insight from your experiences on mental health services to help deliver an improved service. -
Report -
Read about our enter and view visit to Seymour house and what we found during our visit. -
Report -
Read our enter and view report based on what service users of Stewart House told us about the care they receive. Our report contains both our findings from the visit and the recommendations we made to the service. -
Report -
Read our report into the consultation we conducted with carers about health and social care issues that have an impact on their wellbeing. -
Report -
Read about the work we have done both on our own over the past year and collaboratively with partners in our annual report. -
Report -
Find out about our year and the projects were we have improved services and care across Hartlepool for everyone. -
Report -
We are the independent champion for people who use health and social care services in Hartlepool. Find out about our year in our annual report. -
Report -
Healthwatch Hartlepool recognises that many people in Hartlepool are significantly affected by health inequalities and high levels of ill-health. -
News -
TEWV have recently updated the contact number of its 24 hour freephone mental health crisis helpline. -
News -
The Healthwatch Hartlepool Newsletter for September is now available to download. Please click on the link below -
News -
Healthwatch Hartlepool is working with the NHS to improve the wellbeing of people in our town and across the region.
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News -
This edition features:
• NEW – Adult K Executive Summary & Learning Briefing covering a number of key themes
• A ‘Spotlight On’ Trauma Informed Practice including useful resources
• An update on Board Activity
• Our training courses for Summer 2023 which are available to BOOK NOW
Click on the link below!
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News -
Are you aged 16-25?
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Report -
The Healthwatch Hartlepool Annual report for 2022/23 is now available to view or download.
Click on the link below! -
Advice and Information -
Independent NHS Complaints Advocacy supports people to raise their concerns and complaints about NHS care and treatment.
Call our helpline on 03003 038037 for information, guidance and support. 9am - 5pm Monday to Friday.
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News -
The Healthwatch Hartlepool Newsletter for July is now available to download! -
News -
Healthwatch Hartlepool Newsletter for September is now available to download
Click on the link! -
News -
The Teeswide Safeguarding Adults Board works in partnership with a wide range of organisations, to safeguard and promote the well-being and independence of adults at risk of abuse or neglect. (Safeguarding means “protect from harm”). We want to hear from you to help us plan our work for the next year. Please take a few minutes to fill in the survey below from your point of view – the form can be completed on someone’s behalf if the person is asked for their views. The survey is completed anonymously, so if you have any specific issues or queries about the survey that you would like to raise with us, please contact us directly by emailing tsab.businessunit@stockton.gov.uk. Questions marked with an asterix are required fields -
Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Report -
Our report looks at what you told us about whether you could access your GP and the barriers you faced. -
Report -
Read about our biggest projects over the last year and the engagement we have done to find out what matters to you and how you want to see services improve. -
Report -
Find out about the problems people are facing when trying to get an appointment with their GP. -
Report -
Read our report into the barriers faced by deaf people who are trying to access health and social care services across Hartlepool. -
Report -
Read about this years successes and highlights in our annual report, as well as the biggest projects we have worked on over the last financial year. -
Report -
Find out about our year and the projects we have undertaken in our latest annual report. -
Advice and Information -
To book an appointment for the 7 Day GP Access Service, please contact your own GP surgery first! -
Advice and Information -
Bowel cancer is the fourth most common cancer in the UK, The NHS bowel cancer screening kit detects signs of cancer before you notice anything wrong. Detecting it at the earliest stage makes it up to 9 times more likely to be successfully treated. So if you're aged 60 to 74 (lowering to 50 by 2025), live in England and registered with a GP practice, you’ll be sent a kit in the post automatically, every two years. The kit is quick and simple to complete and can be done in the privacy of your own bathroom using the step-by-step instructions on the box. You only need to collect one tiny sample of poo using the plastic stick provided, pop it in the sample bottle and post it for free, to be tested.
The test works by checking for tiny traces of blood, which may not be visible to the naked eye. Blood in your poo is one of the signs of bowel cancer but does not always mean cancer. Instead, it could be a sign of piles or polyps (growths in the bowel). Polyps are not cancer but could develop into cancer over time.
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News -
The Department of Health and Social Care (DHSC) has launched an NHS campaign to encourage members of the public who could be living with undiagnosed high blood pressure to get their blood pressure checked at a participating pharmacy.
The campaign, backed by British Heart Foundation, Stroke Association, Heart Research UK, Blood Pressure UK, May Measurement Month, British Society for Heart Failure, and more, warns that there are often ‘no clues’ about who might have high blood pressure.
Who can get a free blood pressure check
You can get a free blood pressure check if you:
are aged 40 or over and live in England
You cannot get a free blood pressure check if you:
already have high blood pressure and have had your blood pressure checked by a healthcare professional in the past 6 months
What happens when you get your blood pressure checked
A pharmacist, or member of the pharmacy team, will wrap a blood pressure cuff around your upper arm to measure your blood pressure. They will then share the result with you.
Depending on the result, they might:
give you advice to support healthy living
give you a blood pressure monitor to take home with you and return later advise you to see a GP
If you’re registered with a GP surgery, your GP health record will be updated.
To find a pharmacy near you that offers free blood pressure checks, click on the link below!
Or pop into your local pharmacy and ask about a `Free blood pressure check.`
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Advice and Information -
GP Practice services have changed to meet increasing demand and respond to local health care needs.
Healthwatch Hartlepool have produced a booklet called "Top Tips for Accessing your GP Practise", that gives advice and information on the many services available at your local GP practice.
Click here to download our booklet! -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.