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Advice and Information -
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
Advice and Information -
The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating. -
Report -
This report looks at the future provision of mental health support across the area. -
Report -
This report combines insight from your experiences on mental health services to help deliver an improved service. -
Report -
Read about our enter and view visit to Seymour house and what we found during our visit. -
Report -
Read our enter and view report based on what service users of Stewart House told us about the care they receive. Our report contains both our findings from the visit and the recommendations we made to the service. -
Report -
Read our report into the consultation we conducted with carers about health and social care issues that have an impact on their wellbeing. -
Report -
Read about the work we have done both on our own over the past year and collaboratively with partners in our annual report. -
Report -
Find out about our year and the projects were we have improved services and care across Hartlepool for everyone. -
Report -
We are the independent champion for people who use health and social care services in Hartlepool. Find out about our year in our annual report. -
Report -
Healthwatch Hartlepool recognises that many people in Hartlepool are significantly affected by health inequalities and high levels of ill-health. -
News -
TEWV have recently updated the contact number of its 24 hour freephone mental health crisis helpline. -
News -
The Healthwatch Hartlepool Newsletter for September is now available to download. Please click on the link below -
News -
Healthwatch Hartlepool is working with the NHS to improve the wellbeing of people in our town and across the region.
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News -
This edition features:
• NEW – Adult K Executive Summary & Learning Briefing covering a number of key themes
• A ‘Spotlight On’ Trauma Informed Practice including useful resources
• An update on Board Activity
• Our training courses for Summer 2023 which are available to BOOK NOW
Click on the link below!
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News -
Are you aged 16-25?
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Report -
The Healthwatch Hartlepool Annual report for 2022/23 is now available to view or download.
Click on the link below! -
Advice and Information -
Independent NHS Complaints Advocacy supports people to raise their concerns and complaints about NHS care and treatment.
Call our helpline on 03003 038037 for information, guidance and support. 9am - 5pm Monday to Friday.
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News -
The Healthwatch Hartlepool Newsletter for July is now available to download! -
News -
Healthwatch Hartlepool Newsletter for September is now available to download
Click on the link! -
News -
The Teeswide Safeguarding Adults Board works in partnership with a wide range of organisations, to safeguard and promote the well-being and independence of adults at risk of abuse or neglect. (Safeguarding means “protect from harm”). We want to hear from you to help us plan our work for the next year. Please take a few minutes to fill in the survey below from your point of view – the form can be completed on someone’s behalf if the person is asked for their views. The survey is completed anonymously, so if you have any specific issues or queries about the survey that you would like to raise with us, please contact us directly by emailing tsab.businessunit@stockton.gov.uk. Questions marked with an asterix are required fields -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
Report -
Find out about our virtual enter and view to Rossmere Park and the recommendations we put to the service following our visit. -
Report -
Read about our findings from our enter and view visit to Clifton House and the recommendations for improvement we put forward. -
Report -
We visited De Bruce Court care home to talk to residents and staff about the care and service on offer. Read our report and recommendations. -
Report -
Find out about our enter and view to Rossmere Park and the views on the care the residents received. -
Report -
Read about our enter and view to Wynyard Woods where we spoke to staff and residents. Find out about the recommendations we put forward following the visit. -
Report -
Read about our enter and view visit to West View Lodge and what people shared with us about the care they receive there. -
Report -
Read about our biggest projects over the last year and the engagement we have done to find out what matters to you and how you want to see services improve. -
Report -
Read our enter and view report into West View Lodge where we spoke to staff and residents about the care on offer at the service, -
Report -
Read our enter and view report from when we visited Queens Meadow and what staff and residents told us about the care on offer here. -
Report -
The Aim of the visit was to look at the quality of life and standard of care of all residents including those suffering from various degrees of Dementia. -
Report -
Read our report into dementia and the experiences people have shared with us about health and care services for people living with dementia. -
Report -
Read about our year and the projects we have undertaken to improve services across Hartlepool, in our latest annual report. -
Report -
Read about our year, our projects and successes over the last year in our latest annual report. -
Report -
Read about this years successes and highlights in our annual report, as well as the biggest projects we have worked on over the last financial year. -
Report -
Find out about our year and the projects we have undertaken in our latest annual report. -
News -
NHS community infection control team helps care home residents improve oral health and hydration -
Report -
Find out more about our Enter & View visit to Stichell House Care Home and the recommendations we put to the service following our visit. The visit to Stichell House was the first actual visit conducted by Healthwatch Hartlepool since the start of the Covid pandemic in 2020. -
Report -
Read about our findings from our latest Enter & View visit to Warrior Park Care Home in Seaton Carew. See if there were any recommendations put forward.