1. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  2. Report -

    Read about the experiences people shared with us over about the problems they faced trying to access dental services during the pandemic.
  3. Report -

    This report is the collation of identical surveys of the public undertaken by eight local Healthwatch in North East England.
  4. Report -

    Healthwatch Hartlepool recognises that many people in Hartlepool are significantly affected by health inequalities and high levels of ill-health.
  5. News -

    Are you aged 16-25?

  6. News -

    We need your views and feedback to help shape future services, including planning the next phase of the NHS’s dental recovery plan in the region.
    So if you are living in the North East and North Cumbria, have recent experiences with using or trying to access dental services, then share your experiences with us here.
    Across the North East and North Cumbria, local Healthwatch are working together to tackle this important issue. You can find more information about our Healthwatch Network here.
    The survey closes on 31 March 2024 and as a thank you for your time we are offering £100 of Love-to-Shop vouchers to a lucky prize draw winner.
    If you require a paper copy or have any questions about this survey, please contact 0800 254 5552 or email yoursay@healthwatchhartlepool.co.uk

    Click on the link below to complete the online survey!
  7. News -

    Healthwatch Hartlepool Newsletter for March is now available to download
    Click on the link!
  8. Advice and Information -

    Download an Easy Read version of our 'Have your say' form.
    Take five minutes to share your experiences
    We work to make sure health and care services are the best they can be for the people who use them.
    We want to know if you think there are things that health and care services can do to improve.
    We have created an interactive Easy Read version of our 'Have your say' form to help more people share their views with us.
  9. Advice and Information -

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.
  10. Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
  11. Report -

    Charlotte Grange is purpose built residential care home close to the centre of town - the home registration covers old age, dementia and physical disability. Have a look at our report and find out how our latest Enter & View Visit went.
  12. Advice and Information -

    Independent NHS Complaints Advocacy supports people to raise their concerns and complaints about NHS care and treatment.
    Call our helpline on 03003 038037 for information, guidance and support. 9am - 5pm Monday to Friday.


  13. Advice and Information -

    Let's talk about what matters to women and girls about their health.
    In our region, we want better and fairer health for all women and girls. Even with the progress we've made, women and girls still face challenges when it comes to their health. We want to change this.
    Listening and acting on the views and experiences of women is a key part of making the changes we want to see happen – which is why we have launched our BIG conversation to better understand what's working well and what we can improve. The views we hear will directly feed into our plans for the women's health in the region.
    Please fill in a short survey, to have your say, by 8th September. If you fill in the survey, you can join a prize draw for a £100 Love to Shop voucher.
    Working with Healthwatch we will also be running six focus groups alongside this survey. These groups will reach out to women from seldom heard groups such as people with a learning disability, unpaid carers, and women with maternal mental health challenges.

  14. Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.
  15. Report -

    Read about our biggest projects over the last year and the engagement we have done to find out what matters to you and how you want to see services improve.
  16. Report -

    Read about our year, our projects and successes over the last year in our latest annual report.
  17. Report -

    The Healthwatch Hartlepool Annual report for 2022/23 is now available to view or download.

    Click on the link below!
  18. Report -

    The Teeswide Safeguarding Adults Board is a statutory body working across the four local boroughs to effectively prevent and respond to adult abuse.