1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Enter & view visit to Charlotte Grange Care Home

    Report -

    Charlotte Grange is purpose built residential care home close to the centre of town - the home registration covers old age, dementia and physical disability. Have a look at our report and find out how our latest Enter & View Visit went.

  3. NHS Complaints Advocacy - If you live in Hartlepool and have been unhappy with your NHS treatment or care, People First can help you. Click here!

    Advice and Information -

    Independent NHS Complaints Advocacy supports people to raise their concerns and complaints about NHS care and treatment.
    Call our helpline on 03003 038037 for information, guidance and support. 9am - 5pm Monday to Friday.


  4. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  5. TEWV Community Transformation Report

    Report -

    This report looks at the future provision of mental health support across the area.

  6. Healthwatch Hartlepool Annual Report 2017/18

    Report -

    Read about our biggest projects over the last year and the engagement we have done to find out what matters to you and how you want to see services improve.

  7. Healthwatch Hartlepool Annual report 2015/16

    Report -

    Read about the work we have done both on our own over the past year and collaboratively with partners in our annual report.

  8. Healthwatch Hartlepool Annual Report 2019-2020

    Report -

    Find out about our year and the projects were we have improved services and care across Hartlepool for everyone.

  9. Healthwatch Hartlepool Annual Report 2021-2022

    Report -

    Healthwatch Hartlepool recognises that many people in Hartlepool are significantly affected by health inequalities and high levels of ill-health.

  10. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.