Enter & View Virtual Visit to Rossmere Park Care Home

Report - 2 August 2021

Find out about our virtual enter and view to Rossmere Park and the recommendations we put to the service following our visit.

The visit to Rossmere Park Care Centre was the first virtual visit conducted by Healthwatch Hartlepool and as such was a learning experience for all concerned. It was conducted in line with Healthwatch England guidance issued in 2020 covering virtual visits 

Downloads

File download
Enter & View Virtual visit
Download (OCX 131 KB)

You might also be interested in

Clifton House

Enter & View Visit to Clifton House Care Home

Clifton House is our first visit conducted fully in line with pre-covid visit
arrangements. This allowed us to return to our normal practice of giving
the service provider a two week window during which the visit would take
place rather than a set date and time.
Find out more

Enter & View visit to Elwick Grange Residential Care Home

Our visit to Elwick Grange was conducted in a proportionate and responsible manner. Achieved by means of two person visit to the Home and additional virtual discussions with the Manager and HBC Commissioning Team. Read the full report and see our findings.
Find out more