Hospital Discharge Survey - Healthwatch Hartlepool is currently looking at patient experience of hospital discharge which has taken place over the last twelve months. Click here to take the survey!

News - 6 December 2022

Healthwatch Hartlepool is currently looking at patient experience of hospital discharge which has taken place over the last twelve months. We are particularly keen to hear from anyone who has ongoing care needs and lives either in their own home, a sheltered or supported living setting or in a residential care home. Please click on the link below to complete the questionnaire. This survey will close on the 13th January.

Downloads

https://www.surveymonkey.co.uk/r/XCGKQ2W

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Discharge Report

In 2014 Healthwatch Hartlepool conducted a major investigation of hospital discharge from North Tees and Hartlepool Hospitals following a high number of concerns received from patients, family members and carer providers with regard to experience of the discharge process and subsequent care provision. Following our investigation, a report was produced which made a series of recommendations around changes and developments we considered were needed in order to improve care provision and patient experience of the discharge process.
The Aim of our study is - To provide constructive patient, family member and carer feedback of recent experiences of complex hospital discharge, in which ongoing care and support is required when the patient leaves hospital. The study focused on those patients whose experience of discharge falls into pathways 1 and 2 in the diagram below as no patients on pathway 3 were identified during our investigations. Pathways 1, 2 and 3 are usually referred to as complex discharge procedures as patients leave hospital with some level of ongoing health or social care need.
Report