1. Report -

    Find out about our virtual enter and view to Rossmere Park and the recommendations we put to the service following our visit.
  2. Report -

    Read about our enter and view to Wynyard Woods where we spoke to staff and residents. Find out about the recommendations we put forward following the visit.
  3. Report -

    Read our enter and view report into West View Lodge where we spoke to staff and residents about the care on offer at the service,
  4. Report -

    Read our report into the consultation we conducted with carers about health and social care issues that have an impact on their wellbeing.
  5. Report -

    Read our enter and view report from when we visited Queens Meadow and what staff and residents told us about the care on offer here.
  6. Report -

    Read our enter and view report into ward 28 of North Tees Hospital and what staff and patients told us about the care they received.
  7. Report -

    Read our report into dementia and the experiences people have shared with us about health and care services for people living with dementia.
  8. Report -

    Read our report into the service provided by Direct Care and our findings of the level of service provided.
  9. Report -

    Read about our year and the projects we have undertaken to improve services across Hartlepool, in our latest annual report.
  10. Report -

    Read about our year, our projects and successes over the last year in our latest annual report.
  11. Report -

    Read about the work we have done both on our own over the past year and collaboratively with partners in our annual report.
  12. Report -

    Read about this years successes and highlights in our annual report, as well as the biggest projects we have worked on over the last financial year.
  13. Report -

    Find out about our year and the projects we have undertaken in our latest annual report.
  14. Report -

    Find out about our year and the projects were we have improved services and care across Hartlepool for everyone.
  15. Report -

    Healthwatch Hartlepool recognises that many people in Hartlepool are significantly affected by health inequalities and high levels of ill-health.
  16. Report -

    Find out more about our Enter & View visit to Stichell House Care Home and the recommendations we put to the service following our visit. The visit to Stichell House was the first actual visit conducted by Healthwatch Hartlepool since the start of the Covid pandemic in 2020.
  17. Report -

    Read about our findings from our latest Enter & View visit to Warrior Park Care Home in Seaton Carew. See if there were any recommendations put forward.
  18. Report -

    With the gradual lifting of Covid restrictions it has become possible to reintroduce face to face Enter & View visits and West View Lodge is our fifth "live" visit to a care home. Read our report to see our findings.
  19. Report -

    Our visit to Elwick Grange was conducted in a proportionate and responsible manner. Achieved by means of two person visit to the Home and additional virtual discussions with the Manager and HBC Commissioning Team. Read the full report and see our findings.
  20. Report -

    Clifton House is our first visit conducted fully in line with pre-covid visit
    arrangements. This allowed us to return to our normal practice of giving
    the service provider a two week window during which the visit would take
    place rather than a set date and time.
  21. Report -

    Merlin Manor is a new, purpose built care home situated on the Bishop Cuthbert estate in Hartlepool. It is registered to provide personal and nursing care for up to 94 people. The home supports older people, those with physical disabilities or sensory impairments and people living with dementia. At the time of our visit there were 78 residents.