1. Investigation into Direct Care & Support Services

    Report -

    Read our report into the service provided by Direct Care and our findings of the level of service provided.

  2. Enter & View Visit Report to Ward 28 North Tees & Hartelpool NHS Trust

    Report -

    Read our enter and view report into ward 28 of North Tees Hospital and what staff and patients told us about the care they received.

  3. Healthwatch Hartlepool and Hartlepool Deaf Centre Investigation into Deaf Patient Experience of Local G.P and Hospital Services

    Report -

    Read our report into the barriers faced by deaf people who are trying to access health and social care services across Hartlepool.

  4. Enter & View Report for Ward 27 North Tees Hospital

    Report -

    Healthwatch Hartlepool Enter & View investigation in to Ward 27 at North Tees & Hartlepool NHS Trust Hospital after a number of issues/concerns were raised.

  5. Healthwatch Hartlepool Annual Report 2016/17

    Report -

    Read our annual report and an overview of the biggest projects we carried out over the last year, and how these have improved care across Hartlepool.

  6. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  7. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  8. Enter & View Visit Report to Holdforth Unit North Tees & Hartlepool NHS Trust

    Report -

    Read our enter and view report from visiting Holdforth Unit and North Tees Hospital and the recommendations we put forward following our visit.

  9. Enter & View Report to Charlotte Grange Care Home

    Report -

    The Aim of the visit was to look at the quality of life and standard of care of all residents including those suffering from various degrees of Dementia.

  10. Hartlepool Resident Views of Local Pharmacy Services in Hartlepool

    Report -

    Find out what you told us about your experiences of pharmacy services, what could be better and what is working well.

  11. Enter & View Visit Report to West View Lodge Care Home

    Report -

    Read about our enter and view visit to West View Lodge and what people shared with us about the care they receive there.

  12. Enter & View Visit to Rossmere Park Care Home

    Report -

    Find out about our enter and view to Rossmere Park and the views on the care the residents received.

  13. Enter & View Report to Wynyard Woods Care Home

    Report -

    Read about our enter and view to Wynyard Woods where we spoke to staff and residents. Find out about the recommendations we put forward following the visit.

  14. World Health Day 2022

    Event -

  15. Maternal Mental Health Matters Awareness Week

    Event -

  16. Make May purple

    Event -

  17. Mental Health Awareness Week 2022

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  18. Dying Matters Week

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  19. Dementia action week 2019

    Event -

  20. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  21. Enter & View Visit Report to Ward 36 North Tees & Hartlepool NHS Trust

    Report -

    Read about our enter and view to North Tees Hospital ward 36, where we spoke to patients and staff.

  22. Carers Rights Day

    Event -

  23. International Volunteer Day

    Event -

  24. National Stress Awareness Day

    Event -

  25. World Hospice and Palliative Care Day

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  26. World Homelessness Day

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  27. National Eye Health Week

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  28. World Suicide Prevention Day

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  29. Men's Health Week

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  30. World Diabetes Day

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  31. World Alzheimer’s Day

    Event -

  32. Organ donation week

    Event -

  33. Baby loss awareness week

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  34. World Mental Health Day

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  35. Key projects

    Page -

  36. Healthwatch Hartlepool Annual Report 2018-2019

    Report -

    Find out about our year and the projects we have undertaken in our latest annual report.

  37. Enter & View Visit to De Bruce Court Care Home

    Report -

    We visited De Bruce Court care home to talk to residents and staff about the care and service on offer. Read our report and recommendations.

  38. Enter & View Visit Report to Seymour House

    Report -

    Read about our enter and view visit to Seymour house and what we found during our visit.

  39. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  40. Enter & View Visit to Clifton House Care Home

    Report -

    Read about our findings from our enter and view visit to Clifton House and the recommendations for improvement we put forward.

  41. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  42. Where can I go for support for my mental health as a parent?

    Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

  43. World Arthritis Day

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  44. International Women's Day

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  45. Movember

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  46. Ask your pharmacist week

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  47. International day of people with disabilities

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