1. Report -

    Read our report into the service provided by Direct Care and our findings of the level of service provided.
  2. Report -

    Read our enter and view report into ward 28 of North Tees Hospital and what staff and patients told us about the care they received.
  3. Report -

    Read our report into the barriers faced by deaf people who are trying to access health and social care services across Hartlepool.
  4. Report -

    Healthwatch Hartlepool Enter & View investigation in to Ward 27 at North Tees & Hartlepool NHS Trust Hospital after a number of issues/concerns were raised.
  5. Report -

    Read our annual report and an overview of the biggest projects we carried out over the last year, and how these have improved care across Hartlepool.
  6. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  7. Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.
  8. Report -

    Read our enter and view report from visiting Holdforth Unit and North Tees Hospital and the recommendations we put forward following our visit.
  9. Report -

    The Aim of the visit was to look at the quality of life and standard of care of all residents including those suffering from various degrees of Dementia.
  10. Report -

    We conducted an enter and view at the emergency assessment unit. Read about our findings and the recommendations we sent to the service following our visit.
  11. Report -

    We conducted an enter and view to Ward 29. Find out about our findings and the recommendations we put to the service following our visit.
  12. Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
  13. Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
  14. Report -

    Find out about our year and the projects were we have improved services and care across Hartlepool for everyone.
  15. Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
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