1. Investigation into Direct Care & Support Services

    Report -

    Read our report into the service provided by Direct Care and our findings of the level of service provided.

  2. Enter & View Visit Report to Ward 28 North Tees & Hartelpool NHS Trust

    Report -

    Read our enter and view report into ward 28 of North Tees Hospital and what staff and patients told us about the care they received.

  3. Healthwatch Hartlepool and Hartlepool Deaf Centre Investigation into Deaf Patient Experience of Local G.P and Hospital Services

    Report -

    Read our report into the barriers faced by deaf people who are trying to access health and social care services across Hartlepool.

  4. Enter & View Report for Ward 27 North Tees Hospital

    Report -

    Healthwatch Hartlepool Enter & View investigation in to Ward 27 at North Tees & Hartlepool NHS Trust Hospital after a number of issues/concerns were raised.

  5. Healthwatch Hartlepool Annual Report 2016/17

    Report -

    Read our annual report and an overview of the biggest projects we carried out over the last year, and how these have improved care across Hartlepool.

  6. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  7. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  8. Enter & View Visit Report to Holdforth Unit North Tees & Hartlepool NHS Trust

    Report -

    Read our enter and view report from visiting Holdforth Unit and North Tees Hospital and the recommendations we put forward following our visit.

  9. Enter & View Report to Charlotte Grange Care Home

    Report -

    The Aim of the visit was to look at the quality of life and standard of care of all residents including those suffering from various degrees of Dementia.

  10. Healthwatch Hartlepool Accessing Dentistry Consultation Report January 2022

    Report -

    Read about the experiences people shared with us over about the problems they faced trying to access dental services during the pandemic.

  11. Stress Awareness Month

    Event -

  12. Auditory processing disorder awareness day

    Event -

  13. International midwifes' day

    Event -

  14. International nurses' day

    Event -

  15. Volunteers Week

    Event -

  16. Pride Month

    Event -

  17. Carers Week

    Event -

  18. Men's Health Week

    Event -

  19. The Samaritans - The big listen

    Event -

  20. World Breastfeeding Week

    Event -

  21. World Suicide Prevention Day

    Event -

  22. World patient safety day

    Event -

  23. International week of deaf people

    Event -

  24. World Pharmacists' day

    Event -

  25. Black history month

    Event -

  26. ADHD awareness month (Attention Deficit Hyperactivity Disorder)

    Event -

  27. Dyslexia week

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  28. World mental health day

    Event -

  29. Developmental language disorder day

    Event -

  30. Movember

    Event -

  31. National stress awareness day

    Event -

  32. National self care week

    Event -

  33. Transgender day of remembrance

    Event -

  34. Carers' rights day

    Event -

  35. International day of persons with disabilities

    Event -

  36. International volunteer day

    Event -

  37. How to look after your mental health while self-isolating with COVID-19

    Advice and Information -

    The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.

  38. Experiences of Dental Care Services March 2020 – January 2022

    Report -

    This report is the collation of identical surveys of the public undertaken by eight local Healthwatch in North East England.

  39. How are we funded?

    Page -

  40. GP Access Report

    Report -

    Our report looks at what you told us about whether you could access your GP and the barriers you faced.

  41. Healthwatch Hartlepool Annual Report 2021-2022

    Report -

    Healthwatch Hartlepool recognises that many people in Hartlepool are significantly affected by health inequalities and high levels of ill-health.

  42. NHS Community Infection Control Team

    News -

    NHS community infection control team helps care home residents improve oral health and hydration

  43. Hartlepool urgent care service sends out reminder about health issues it can help with

    News -

    The urgent care team in Hartlepool is reminding its community about the health issues it can help you with.

  44. Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) 24 hour crisis helpline - 0800 0516171

    News -

    TEWV have recently updated the contact number of its 24 hour freephone mental health crisis helpline.

  45. Latest questions and answers around COVID Vaccinations

    News -

    The Covid-19 vaccination rollout was the fastest in England’s history – it has saved countless lives and allowed us to live with this virus without restrictions on our freedoms.

  46. Children & Young People Covid - 19 Vaccinations

    News -

    Children and young people who are eligible for a Covid -19 vaccine should take up the offer to gain the best possible protection.