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Advice and Information -
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Report -
Our report looks at what you told us about whether you could access your GP and the barriers you faced. -
Report -
Read about our biggest projects over the last year and the engagement we have done to find out what matters to you and how you want to see services improve. -
Report -
Read our report into the consultation we conducted with carers about health and social care issues that have an impact on their wellbeing. -
Report -
Find out about the problems people are facing when trying to get an appointment with their GP. -
Report -
Read our report into the barriers faced by deaf people who are trying to access health and social care services across Hartlepool. -
Report -
Read about this years successes and highlights in our annual report, as well as the biggest projects we have worked on over the last financial year. -
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Find out about our year and the projects we have undertaken in our latest annual report. -
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Healthwatch Hartlepool recognises that many people in Hartlepool are significantly affected by health inequalities and high levels of ill-health. -
Advice and Information -
To book an appointment for the 7 Day GP Access Service, please contact your own GP surgery first! -
Advice and Information -
Bowel cancer is the fourth most common cancer in the UK, The NHS bowel cancer screening kit detects signs of cancer before you notice anything wrong. Detecting it at the earliest stage makes it up to 9 times more likely to be successfully treated. So if you're aged 60 to 74 (lowering to 50 by 2025), live in England and registered with a GP practice, you’ll be sent a kit in the post automatically, every two years. The kit is quick and simple to complete and can be done in the privacy of your own bathroom using the step-by-step instructions on the box. You only need to collect one tiny sample of poo using the plastic stick provided, pop it in the sample bottle and post it for free, to be tested.
The test works by checking for tiny traces of blood, which may not be visible to the naked eye. Blood in your poo is one of the signs of bowel cancer but does not always mean cancer. Instead, it could be a sign of piles or polyps (growths in the bowel). Polyps are not cancer but could develop into cancer over time.
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News -
Are you aged 16-25?
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Advice and Information -
Independent NHS Complaints Advocacy supports people to raise their concerns and complaints about NHS care and treatment.
Call our helpline on 03003 038037 for information, guidance and support. 9am - 5pm Monday to Friday.
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News -
Healthwatch Hartlepool Newsletter for September is now available to download
Click on the link! -
News -
The Department of Health and Social Care (DHSC) has launched an NHS campaign to encourage members of the public who could be living with undiagnosed high blood pressure to get their blood pressure checked at a participating pharmacy.
The campaign, backed by British Heart Foundation, Stroke Association, Heart Research UK, Blood Pressure UK, May Measurement Month, British Society for Heart Failure, and more, warns that there are often ‘no clues’ about who might have high blood pressure.
Who can get a free blood pressure check
You can get a free blood pressure check if you:
are aged 40 or over and live in England
You cannot get a free blood pressure check if you:
already have high blood pressure and have had your blood pressure checked by a healthcare professional in the past 6 months
What happens when you get your blood pressure checked
A pharmacist, or member of the pharmacy team, will wrap a blood pressure cuff around your upper arm to measure your blood pressure. They will then share the result with you.
Depending on the result, they might:
give you advice to support healthy living
give you a blood pressure monitor to take home with you and return later advise you to see a GP
If you’re registered with a GP surgery, your GP health record will be updated.
To find a pharmacy near you that offers free blood pressure checks, click on the link below!
Or pop into your local pharmacy and ask about a `Free blood pressure check.`
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Advice and Information -
GP Practice services have changed to meet increasing demand and respond to local health care needs.
Healthwatch Hartlepool have produced a booklet called "Top Tips for Accessing your GP Practise", that gives advice and information on the many services available at your local GP practice.
Click here to download our booklet! -
Advice and Information -
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Report -
This report looks at the future provision of mental health support across the area. -
Report -
We conducted an enter and view at the emergency assessment unit. Read about our findings and the recommendations we sent to the service following our visit. -
Report -
We conducted an enter and view to Ward 29. Find out about our findings and the recommendations we put to the service following our visit. -
Report -
Read about our findings from our enter and view visit to Clifton House and the recommendations for improvement we put forward. -
Report -
We visited De Bruce Court care home to talk to residents and staff about the care and service on offer. Read our report and recommendations. -
Report -
Read about our enter and view visit to Seymour house and what we found during our visit. -
Report -
Read about our enter and view to North Tees Hospital ward 36, where we spoke to patients and staff. -
Report -
Find out about our enter and view to Rossmere Park and the views on the care the residents received. -
Report -
Read about our enter and view visit to West View Lodge and what people shared with us about the care they receive there. -
Report -
Read our enter and view report based on what service users of Stewart House told us about the care they receive. Our report contains both our findings from the visit and the recommendations we made to the service. -
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Read our enter and view report into ward 41 at North Tees Hospital and the recommendations we put forward following our visit. -
Report -
The Aim of the visit was to look at the quality of life and standard of care of all residents including those suffering from various degrees of Dementia. -
Report -
This visit occurred due to patient reports of lengthy waits between first assessment and first visit. -
Report -
Read about our year and the projects we have undertaken to improve services across Hartlepool, in our latest annual report. -
Report -
Read about our year, our projects and successes over the last year in our latest annual report. -
Report -
Read about the work we have done both on our own over the past year and collaboratively with partners in our annual report. -
Report -
Read our annual report and an overview of the biggest projects we carried out over the last year, and how these have improved care across Hartlepool. -
Report -
Find out about our year and the projects were we have improved services and care across Hartlepool for everyone. -
News -
TEWV have recently updated the contact number of its 24 hour freephone mental health crisis helpline. -
News -
The urgent care team in Hartlepool is reminding its community about the health issues it can help you with.
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News -
Alcohol is a causal factor in more than 60 medical conditions, including: mouth, throat, stomach, liver and breast cancer, high blood pressure, cirrhosis of the liver, and depression. -
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NHS Tees Valley CCG carried out a twelve-week period of patient/public engagement (17 May – 6 August 2021) to understand the views of those who have supported a loved one with a long-term condition or cancer during the end stages of their life. -
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A group of cancer survivors and people affected by cancer who are part of a creative support group have reunited following the pandemic. Come and join our group and get creative. -
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The Covid-19 vaccination rollout was the fastest in England’s history – it has saved countless lives and allowed us to live with this virus without restrictions on our freedoms. -
News -
Children and young people who are eligible for a Covid -19 vaccine should take up the offer to gain the best possible protection. -
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The Healthwatch Hartlepool Newsletter for September is now available to download. Please click on the link below