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Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
Read about the experiences people shared with us over about the problems they faced trying to access dental services during the pandemic. -
Report -
This report is the collation of identical surveys of the public undertaken by eight local Healthwatch in North East England. -
Report -
Healthwatch Hartlepool recognises that many people in Hartlepool are significantly affected by health inequalities and high levels of ill-health. -
News -
Are you aged 16-25?
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News -
We need your views and feedback to help shape future services, including planning the next phase of the NHS’s dental recovery plan in the region.
So if you are living in the North East and North Cumbria, have recent experiences with using or trying to access dental services, then share your experiences with us here.
Across the North East and North Cumbria, local Healthwatch are working together to tackle this important issue. You can find more information about our Healthwatch Network here.
The survey closes on 31 March 2024 and as a thank you for your time we are offering £100 of Love-to-Shop vouchers to a lucky prize draw winner.
If you require a paper copy or have any questions about this survey, please contact 0800 254 5552 or email yoursay@healthwatchhartlepool.co.uk
Click on the link below to complete the online survey! -
News -
Healthwatch Hartlepool Newsletter for March is now available to download
Click on the link! -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Report -
Our report looks at what you told us about whether you could access your GP and the barriers you faced. -
Report -
This report looks at the future provision of mental health support across the area. -
Report -
We conducted an enter and view at the emergency assessment unit. Read about our findings and the recommendations we sent to the service following our visit. -
Report -
We conducted an enter and view to Ward 29. Find out about our findings and the recommendations we put to the service following our visit. -
Report -
Read about our findings from our enter and view visit to Clifton House and the recommendations for improvement we put forward. -
Report -
We visited De Bruce Court care home to talk to residents and staff about the care and service on offer. Read our report and recommendations. -
Report -
Read about our enter and view visit to Seymour house and what we found during our visit. -
Report -
Read about our enter and view to North Tees Hospital ward 36, where we spoke to patients and staff. -
Report -
Find out about our enter and view to Rossmere Park and the views on the care the residents received. -
Report -
Read about our enter and view visit to West View Lodge and what people shared with us about the care they receive there. -
Report -
Read our enter and view report based on what service users of Stewart House told us about the care they receive. Our report contains both our findings from the visit and the recommendations we made to the service. -
Report -
Read our enter and view report into ward 41 at North Tees Hospital and the recommendations we put forward following our visit. -
Report -
Find out about the problems people are facing when trying to get an appointment with their GP. -
Report -
The Aim of the visit was to look at the quality of life and standard of care of all residents including those suffering from various degrees of Dementia. -
Report -
Read our report into the barriers faced by deaf people who are trying to access health and social care services across Hartlepool. -
Report -
This visit occurred due to patient reports of lengthy waits between first assessment and first visit. -
Report -
Read about our year and the projects we have undertaken to improve services across Hartlepool, in our latest annual report. -
Report -
Read about our year, our projects and successes over the last year in our latest annual report. -
Report -
Read about the work we have done both on our own over the past year and collaboratively with partners in our annual report. -
Report -
Read about this years successes and highlights in our annual report, as well as the biggest projects we have worked on over the last financial year. -
Report -
Find out about our year and the projects we have undertaken in our latest annual report. -
Report -
Read our annual report and an overview of the biggest projects we carried out over the last year, and how these have improved care across Hartlepool. -
Report -
Find out about our year and the projects were we have improved services and care across Hartlepool for everyone. -
News -
TEWV have recently updated the contact number of its 24 hour freephone mental health crisis helpline. -
News -
The urgent care team in Hartlepool is reminding its community about the health issues it can help you with.
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News -
Alcohol is a causal factor in more than 60 medical conditions, including: mouth, throat, stomach, liver and breast cancer, high blood pressure, cirrhosis of the liver, and depression. -
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NHS Tees Valley CCG carried out a twelve-week period of patient/public engagement (17 May – 6 August 2021) to understand the views of those who have supported a loved one with a long-term condition or cancer during the end stages of their life. -
News -
A group of cancer survivors and people affected by cancer who are part of a creative support group have reunited following the pandemic. Come and join our group and get creative. -
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The Covid-19 vaccination rollout was the fastest in England’s history – it has saved countless lives and allowed us to live with this virus without restrictions on our freedoms. -
News -
Children and young people who are eligible for a Covid -19 vaccine should take up the offer to gain the best possible protection. -
News -
The Healthwatch Hartlepool Newsletter for September is now available to download. Please click on the link below -
Advice and Information -
Dispelling the most common rumours relating to NHS dentistry
Healthwatch teams across the North East have seen a significant increase in concerns around getting to see their local dentist.
This is also a big problem across the rest of the country.
These concerns have been made worse by some common myths and
mis-understandings around how dentist practices work.
Click on the link below to read the Dentistry Myth Busting report!
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Advice and Information -
To book an appointment for the 7 Day GP Access Service, please contact your own GP surgery first! -
Advice and Information -
Contracting COVID-19 can be a distressing experience that affects people differently, meaning you may have different care and wellbeing needs to others. Although most people who have a mild case of COVID-19 recover quickly, around one in ten patients will report prolonged symptoms that can last for several weeks or even months. These symptoms can include chronic fatigue, shortness of breath, a cough and loss of sense of taste and smell, among others. Where symptoms persist past twelve weeks, this is known as post-Covid syndrome. If your symptoms last for more than twelve weeks, you may require support to ensure that you recover well. NHS North East and North Cumbria Integrated Care Board (ICB) have compiled a variety of self-help resources, as well as information on the services available locally that can assist you with post-Covid syndrome. This information covers things like diet, exercise and smoking (if applicable), getting back to work and when to seek further support. -
Report -
Charlotte Grange is purpose built residential care home close to the centre of town - the home registration covers old age, dementia and physical disability. Have a look at our report and find out how our latest Enter & View Visit went.