YYGP also sets out how patients and or their representatives can provide feedback or raise concerns about their GP practice.
If you want to give feedback or raise a concern you can ask to speak to your practice manager. If preferred, you can contact your local Healthwatch or leave your feedback with the ICB by clicking on the link below.
You and your general practice - Click on the link below for what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS).
GP Practice services have changed to meet increasing demand and respond to local health care needs.
Healthwatch Hartlepool have produced a booklet called "Top Tips for Accessing your GP Practise", that gives advice and information on the many services available at your local GP practice.
Click here to download our booklet!
We have worked in collaboration with a range of professionals to gather information in
response to questions and issues raised by local people. Relevant QR codes and links in the digital document are provided for you to access additional information about your chosen subject. On the digital version click the QR code.
Our Healthwatch colleagues have worked in collaboration with a range of professionals to gather information in response to questions and issues raised by local people. We present the most common questions and answers in the document