What we do
Find out about our role, our plans and our people.
Your health and social care champion
Healthwatch Hartlepool is your local health and social care champion. As an independent body with statutory functions, we have powers to ensure system leaders and other decision makers listen to people’s feedback and improve standards of care. We use that feedback to better understand the challenges facing the system, to make sure people’s experiences improve health and care services for everyone. We also help people with the information and advice they need to make the right decisions and get the support they need.
How we help you
If you’ve recently visited your doctor, or local hospital, or used any health and care services in Hartlepool we want to hear from you.
Whether you’ve had a good or bad experience, we can use your feedback to improve services for everyone and we have the power to make NHS leaders and other care providers listen to what you have to say.
We’re completely independent and impartial and anything you say is confidential. Our service is free, simple to use and can make a real difference to people in Hartlepool and beyond.
Transcript
You can download a transcript of this video. If you need this information in a different format please get in touch with us.
Find advice and information
Find out about more about how we can help you access the support you need to live well.
Tell your story
Tell us your experience of health and social care services and help make care better.
Find out more about our Board.
Meet our staff and volunteers
Who delivers our service?
Healthwatch Hartlepool is delivered by Healthwatch Hartlepool Charitable Incorporated Organisation (CIO).
Healthwatch Hartlepool is registered with the Charity Commission as a Charitable Incorporated Organisation
1st Floor Greenbank, Waldon Street, Hartlepool, TS24 7QS
Registered charity number 1165402
Find out more: www.healthwatchhartlepool.co.uk