Your health and social care champion

Healthwatch Hartlepool is your local health and social care champion. As an independent body with statutory functions, we have powers to ensure system leaders and other decision makers listen to people’s feedback and improve standards of care. We use that feedback to better understand the challenges facing the system, to make sure people’s experiences improve health and care services for everyone. We also help people with the information and advice they need to make the right decisions and get the support they need. 

Have your say

How we help you

If you’ve recently visited your doctor, or local hospital, or used any health and care services in Hartlepool we want to hear from you.

Whether you’ve had a good or bad experience, we can use your feedback to improve services for everyone and we have the power to make NHS leaders and other care providers listen to what you have to say.

We’re completely independent and impartial and anything you say is confidential. Our service is free, simple to use and can make a real difference to people in Hartlepool and beyond.


You can download a transcript of this video. If you need this information in a different format please get in touch with us. 

Download transcript


Find advice and information

Find out about more about how we can help you access the support you need to live well.

View our advice section

Tell your story

Tell us your experience of health and social care services and help make care better.

Take our survey


Find out more about our Board.

Meet our Board

Meet our staff and volunteers

Meet the team

Who delivers our service?

Healthwatch Hartlepool is delivered by Healthwatch Hartlepool Charitable Incorporated Organisation (CIO).

Healthwatch Hartlepool is registered with the Charity Commission as a Charitable Incorporated Organisation 

1st Floor Greenbank, Waldon Street, Hartlepool, TS24 7QS

Registered charity number 1165402

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