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How we're making a difference

Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report

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Share your views to make a difference

Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.

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Champions for users of health & social care services.

We are here to make sure that those running services, and the government, put your views at the heart of care.

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News and views

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Do you use NHS patient transport services? The North East and North Cumbria Integrated Care Board (ICB) is working with the North East Ambulance Service (NEAS and partners to review NHS patient transport services in the North East.

28 May 2026

News

Members of community sharing their thoughts

Healthwatch Hartlepool AGM - 20th July 2026

Join us at our Annual General meeting followed by an informal FREE networking lunch:
10am Monday 20th…

17 June 2026

News

The Healthwatch Hartlepool news update for May is now available!

Click here to view the Healthwatch Hartlepool news update for May

1 June 2026

News

As we move into the new municipal, the knowledge and experience of Healthwatch members will continue to be essential in supporting the activities of the Audit and Governance Committee in effectively scrutinising the challenges facing health service provision. We look forward to working together over the coming year.”

Councillor Rob Cook Chair of the Audit and Governance Committee