Experiences of Dental Care Services March 2020 – January 2022

This report is the collation of identical surveys of the public undertaken by eight local Healthwatch in North East England.

This project was carried out from late November 2021 until early January 2022 to discover their experiences of accessing and using NHS dental services. 

Summary of objectives

To determine whether accessing NHS dental services is being raised by a small number of people having a problem or whether it is a more widespread issue.


If it is a widespread issue, then to use our findings to:

  • Influence the North East and North Cumbria Integrated Care System (NE&NC ICS), local service providers, and NHS England to improve access to NHS dentistry.
  • Inform the national picture through sharing our findings with Healthwatch England who are calling for reform of the NHS dental contract alongside the British Dental Association (BDA).
  • Support improved information for patients regarding NHS dentistry.


File download
Experiences of Dental Care Services in the North East March 2020 – January 2022

You might also be interested in