Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report
News and views
“People’s views come first – especially those who find it hardest to be heard. We will champion what matters to the seldom heard and work with others to find solutions. We are independent and committed to making the biggest difference to residents.”
Latest reports and publication
Enter & View report - Well Pharmacy, Victoria Road, Hartlepool
Well Pharmacy is a busy local pharmacy located in the Victoria Road…
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Enter & View report - Mydentist - Grange Road Hartlepool
Mydentist is the largest dental care provider in the United Kingdom,…
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Advice and information
What choices do you have at your GP practice?
We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the…
What help can you get to pay for your NHS prescription?
The cost of living crisis has put many people under financial strain, and NHS prescriptions costs are more than some can afford. Find out what help…