Find out more about the ways we're helping to improve people's experiences of health and social care services in our annual report
“People’s views come first – especially those who find it hardest to be heard. We will champion what matters to the seldom heard and work with others to find solutions. We are independent and committed to making the biggest difference to residents.”
Latest reports and publication

Hospital Group Model Community Research
North Tees & Hartlepool and South Tees Hospitals NHS Foundation…
Find out more

Home Care Report March 2025
Home care services involve care workers visiting a person in their…
Find out more
Advice and information

What help can you get to pay for your NHS prescription?
The cost of living crisis has put many people under financial strain, and NHS prescriptions costs are more than some can afford. Find out what help…

How to get the most out of your GP appointment
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP…