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News and reports

Enter & View Visit to Clifton House Care Home

Read about our findings from our enter and view visit to Clifton House and the recommendations for improvement we put forward.
1 August 2019
Report
Dental tools

What should you expect when it comes to care for your teeth?

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019
Advice and Information

Enter & View Visit Report to Seymour House

Read about our enter and view visit to Seymour house and what we found during our visit.
23 July 2019
Report

Enter & View Visit to De Bruce Court Care Home

We visited De Bruce Court care home to talk to residents and staff about the care and service on offer. Read our report and recommendations.
22 July 2019
Report

Healthwatch Hartlepool Annual Report 2018-2019

Find out about our year and the projects we have undertaken in our latest annual report.
30 June 2019
Report

Enter & View Visit Report to Ward 36 North Tees & Hartlepool NHS Trust

Read about our enter and view to North Tees Hospital ward 36, where we spoke to patients and staff.
5 April 2019
Report
A man and a woman standing looking at the camera

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
Advice and Information

Enter & View Report to Wynyard Woods Care Home

Read about our enter and view to Wynyard Woods where we spoke to staff and residents. Find out about the recommendations we put forward following the visit.
1 April 2019
Report

Enter & View Visit to Rossmere Park Care Home

Find out about our enter and view to Rossmere Park and the views on the care the residents received.
28 February 2019
Report

Enter & View Visit Report to West View Lodge Care Home

Read about our enter and view visit to West View Lodge and what people shared with us about the care they receive there.
6 February 2019
Report

Hartlepool Resident Views of Local Pharmacy Services in Hartlepool

Find out what you told us about your experiences of pharmacy services, what could be better and what is working well.
1 January 2019
Report
Three Healthwatch staff members standing outside a hospital

Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Advice and Information

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